Product and Performance

What makes Zekoki tools different from other brands?

Zekoki tools are engineered with Japan-grade components, delivering unmatched power and precision. We focus on durability and performance, ensuring our tools can handle the toughest jobs.

Are Zekoki tools designed for professional or DIY use?

Zekoki tools are designed for both professional and DIY use. Built with robust Japan-grade components, they withstand the demands of heavy-duty construction projects. However, their user-friendly design, ergonomic features, and versatile functionality also make them perfect for DIY enthusiasts.

How do I choose the right Zekoki tool for my project?

Consider the type of project, the materials you'll be working with, and the required power output. Our product guides and expert reviews (found in the Zekoki Learning Center) offer detailed information to help you choose the perfect tool.

Purchasing and Availability

Apart from your website, where can I purchase Zekoki tools?

Zekoki tools are available at our authorized dealers throughout the Philippines. Additionally, you can find our products on major online platforms such as Lazada, Shopee, and Tiktok Shop

How can I ensure I'm buying genuine Zekoki products online?

To ensure you're purchasing genuine Zekoki products online, always buy directly from our official stores linked here:

TikTok Shop: @zekokipowertools.

Warranty and Support Terms

What is the warranty period for Zekoki tools?

Zekoki tools are warranted to be free of defects in workmanship and materials for a period of six (6) months from the date of original purchase.

What types of defects are covered under the Zekoki warranty?

The Zekoki warranty covers defects in workmanship and materials. This means that if your tool fails due to a manufacturing flaw, it will be covered.

What should I do if my Zekoki tool develops a problem within the warranty period?

If your tool develops a problem within the six (6) month warranty period, return the complete tool, freight prepaid, to one of our Zekoki factory service centers.

What happens after I send my Zekoki tool to a service center for warranty repair?

Our technicians will inspect the tool. If the problem is caused by defective workmanship or material, Zekoki will repair (or, at our option, replace) the tool without charge.

Am I responsible for shipping costs when sending a tool for warranty repair?

Yes, you are responsible for the freight prepaid when sending the tool to our service center.

Do Zekoki service centers offer repairs for out-of-warranty tools?

Yes, our service centers provide expert repairs for both in-warranty and out-of-warranty Zekoki tools. Contact your local service center for a quote.

Where can I find a Zekoki service center?

Use our service center locator on the website to find the nearest Zekoki service center. We have a growing network to serve you throughout the Philippines.